Maximo Worker Insights
Maximo Worker Insights focuses on reducing the number of hazards in the workplace by utilizing IoT devices. The data collected is analyzed using IBM cognitive abilities. Insights are given to show trends of hazard incidents.
This team had no previous designers. In a 4 month period - working with a world-wide team, I was to assess the current product, work with the team to establish goals, gather input from users, develop use cases, and deliver prototypes for each experience.
Define design process
Lead design workshop for requirements refinement
Write user scenarios and requirements
Collaborate with development on technical restraints
Design and build prototypes in Invision
worker insights process
design thinking workshop
Utilizing IBM’s Enterprise Design Thinking method, the group worked to unify behind user centered problem statements, understand user needs, pain points, identify big ideas, vision future-state journeys, and develop experience-based roadmaps.
Work with OM team for desired outcome
Plan workshop activities for 2 full days
Work towards having the right people as part of the workshop
Create and present workshop findings presentation
WORkshop Activity overview
See the full outcome
This is the presentation I used to share all the insights from the workshop with the team.
Connects workers IoT devices to track and alert management to workplace hazard rise or decline. The app also is geared to help protect the worker. When an incident occurs, an alert is sent to their manager for assistance. Also, the app can alert a worker of fatigue and suggest a break.
For a Supervisor or Health and Safety Officer - The ability to full teams risks, hazard rates, trends, and give insights based on previous data. The dashboard also allows for incident report generation. These reports are important for internal verification and also displaying lower incident rates to insurers.
Prototypes for all!
I just can't share them here. Email me to set up some time and I'll walk you through each one personally. My email? How can you miss it below?
Reduced work- place incidents lead to lower insurance costs
Here's how it works
I wrote use cases for
both apps anD the
dashboard to inform
All sitemaps creation
These were informed by interviews, the design thinking workshop, and technical insights derived from the development team
Yes, that is Japanese on the app screenshot. To start the project, I only had demos and screenshots from the dev team.
I was tasked with improving the dashboard. Utilizing research, I strived to improve information architecture for easier understanding and use.
I worked with the development and OM team to refine the sitemaps for each app and dashboard. We used a collaboration tool that allowed everyones voices be heard.
Yes, these are small on purpose. There are more detailed views a little further down.